NO CONTACT SERVICE LANE CHECK-IN

We have added the No-Contact Service Experience. We now have a self-check in available so that you now have the ability to check-in on your cell phone from the safety of your vehicle. Once you have set up your appointment we will text you to notify you of the self check-in process so you can enjoy the No-Contact Service Experience with Ourisman Automotive of Virginia. 

And remember what we're doing:

  • We enhanced methods used to clean your vehicle and our loaner vehicles after each service and loaner is returned. In particular, we are paying special attention to interior employee customer touch points such as seats, steering wheels and door handles.
  • We are cleaning our facilities more frequently with recommended sanitizing products.
  • We are taking steps to ensure the welfare of our employees, including instructing employees who feel sick to stay home and consult their doctor.
  • We are also urging all employees to continue frequent hand washing.
  • We kindly ask our clients to postpone their appointments if they too have any symptoms.

Our hope is that you and your family stay healthy and we look forward to seeing you soon.

Our New Temporary Hours:
Monday- Friday 7:00AM- 7:00PM
Saturday: 8:00AM- 6:00PM



Schedule Kia Service and Maintenance near Fairfax and Manassas, VA

There's a lot to like about owning a Kia, from comfortable accommodations and convenient amenities to advanced tech and capable performance. And with routine maintenance and timely repairs, you can help ensure your Kia car or crossover is always running at its peak. At Ourisman Chantilly Kia, our commitment to exceptional service doesn't end after the sale; it's just getting started. Our mission is to help you get the most out of your ownership experience, which is why our Kia service center operates under the four pillars of Kia's Service Promise to Care:

  1. Providing comfort and convenience from the start
  2. Delivering expert service at a fair price
  3. Instilling confidence with factory-trained technicians, advanced diagnostic equipment, and Genuine Kia Parts
  4. Being your one-stop-shop for maintenance, repairs, warranty, and tires

We understand that it's nice to have a little flexibility if you've got a busy schedule. That's why we've made it easy to book an appointment on the day and time that works best for you. So, when it's time to bring your Kia Forte, K5, Sportage, Sorento, or Telluride in for maintenance, we invite you to take advantage of our convenient online service scheduler.

How it works

If you've never used our online service scheduler before, getting started is simple. And by creating an account, you'll only have to enter your information once. All your service details are saved so that scheduling future appointments is even easier. If you need Kia service fast near Arlington, VA, click "Schedule next available appointment" to enter your vehicle information and select from a list of available time slots. Otherwise, follow these simple steps:

  • Get started by clicking the button under "I'm a new customer."
  • Select your vehicle's year, model, transmission/drive type, and trim level. Then enter its estimated mileage and click "Next" to advance to the "Services" section.
  • Here, you can select from services common to your model and mileage, search for recall information, or enter your service request manually. Click next to advance to "Transportation."
  • Let us know if you have a ride or would prefer to wait at the dealership. Our waiting area offers complimentary Wi-Fi. We also offer a shuttle service within a five-mile radius.
  • Click next to select your ideal date and time, and you're all set!

Ourisman Chantilly Kia Service Benefits near Leesburg, VA

Our highly-trained service center technicians are experts in Kia-specific maintenance and repair. They have the experience, knowledge, and specialized equipment to quickly and accurately diagnose and repair issues in accordance with the latest Kia standards and processes. And when you bring your car or SUV to Ourisman Chantilly Kia for service, you can enjoy big savings, and we don't just mean our competitive pricing. With the exclusive Ourisman Lifetime Service Guarantee, you only have to pay once for any covered repair.

Choose Ourisman Chantilly Kia for Expert Kia Service near Springfield, VA

We're always happy to be of assistance here at Ourisman Chantilly Kia. So, if you have any questions about scheduling a service appointment or would like more information regarding the recommended maintenance for your specific Kia model, please don't hesitate to contact us by phone or via our website. We're looking forward to working for you.